Extended Stay America Suites - Indianapolis - Airport - W Southern Ave

The property was good for the value, room was pretty nice. It was functional for what we needed.

The hotel room was clean, the staff were absolutely accommodating, friendly and kind. The room was spacious and had a nice kitchen. It was a small apartment. The bed was very comfortable. As someone who has trouble sleeping, I was able to fall asleep quickly. The room provided a great deal of privacy.

I loved the staff! Management and reps at the front desk were extremely helpful and nice! Booking.com made a mistake with my charge so I ended up being charged twice. The nice young lady at the desk and manager made phone calls to help get it resolved. The tv didn’t work initially and the same nice young lady helped resolve that issue and quickly. I listened as other patrons came in angry about issues that were out of the front desk’s hands. Staff listened and did what they could to help each customer. I’m really impressed with them. The location worked for our needs.

Extremely nice welcome by the guy at the reception on our late arrival. Very nice woman at the reception in the morning when we left, too. Room is comfortable, staff is nice.

Our room was clean, staff was great and super nice, almost everything was amazing except for the bad below!